Secured by Knox

Knox Suite makes Samsung Galaxy even more powerful for work, delivering seamless
experiences that keep everyone connected, protected and productive.

Features

  • Secure - Safeguard work devices and data

    We created Knox Suite to work with the Samsung Galaxy devices we make, helping you neutralize security threats immediately.

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    Security Center

    Keep track of how secure your device fleet is

    Find vulnerabilities based on Android security patch levels, and perform routine attestation checks to verify the integrity of your devices.

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    Security Patch

    Enforce the latest security updates

    Ensure all the devices in your fleet have the latest security patches no matter where they are, and with no user interaction required.

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    Remote Device Health Attestation

    Verify device integrity from afar

    Detect unauthorized modifications to your devices, such as rooting, device ID tampering, and more—all without leaving your desk.

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  • Deploy - Setup that's simple and secure

    Streamline device setup so employees can use work devices right out of the box.
    Our built-in chain of trust confirms a device’s integrity first

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    Effortless Device Onboarding

    Achieve quick and easy setup

    Simplify the setup wizard, automate UEM sign-ins, and quickly set up Wi-Fi configurations.

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    Flexible Deployment

    Discover a range of setup options

    Our certified resellers automatically upload devices you purchase to your Knox services. Want to enroll individual devices? Use a QR code, either in the cloud or on-premises.

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    Secure Enrollment

    Deploy with ease in secure environment

    Once we verify each device through attestation, it’s enrolled through an agent hosted on your internal network—security certificates included.

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    Seamless Integration

    Enjoy full integration with Knox solutions

    After enrollment, device information is seamlessly synced across all your Knox cloud solutions. Enjoy a unified device management experience right away.

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  • Manage - Stay in control your fleet

    Get controls of large device fleets to manage consistent IT policies without interrupting workflows.

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    Managed OS Version

    Gain granular controls over OS versions

    With our flexible controls, choose between OS versions and finetune update scheduling based on your enterprise’s needs. Updates can be rolled out in a phased approach to minimize disruptions.

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    App Management

    Take full control of the app lifecycle

    Effortlessly distribute and manage apps across your fleet. Remotely configure app settings, perform seamless updates, and get insight into how apps are being used.

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    Event-based Policy Enforcement

    Leverage event-driven policy enforcement

    Enforce policies based on the time, location, network status, SIM changes, and more.  Need to disable the camera in a particular office location? There’s a policy for that.

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    Remote Device Lock

    Secure devices from a distance

    Take control of a device if it’s lost or stolen, with the ability to lock, suspend, or limit its use. You can even wipe the whole device or just the work container.

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    Cross Platform Support

    Manage devices across multiple OSs

    Easily manage endpoints across multiple platforms. Key EMM or UEM capabilities support major platforms including Android, iOS, Windows, Mac OS, Chrome OS, iPad OS and Wear OS*.

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  • Analyze - Make data-driven decisions with deep insights

    Get controls of large device fleets to manage consistent IT policies without interrupting workflows.

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    Device usage analysis

    Optimize device and app usage Get deep insight into how your devices and apps are being used through an intuitive, customizable dashboard. You can also set work shifts to collect only the data you need.

    • Compare app metrics like battery consumption, screen time, the number of times an app was opened, and data usage.
    • Identify storage issues for devices nearing full storage capacity.
    • Monitor network usage with metrics like connectivity time, and data usage by network generation and carrier.
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    Location tracking

    Keep track of device locations

    Use GPS-based location tracking to help you tightly manage assets and optimize workflows. Monitor the last-known location of devices on a map, and send commands to lost or stolen devices.

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    Issue analysis

    Manage device performance proactively

    Address potential issues before they disrupt operations, thanks to detailed insights into how your devices perform.

    • Monitor app performance for issues like no response, force close, and other abnormal events.
    • See issues like Wi-Fi disconnections and network latency at a glance.
    • Use our machine learning models to set thresholds for performance issues, and receive comprehensive reports through email.
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  • Troubleshoot Resolve issues remotely

    Tackle device issues in real time with remote support tools at your fingertips.

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    Knox remote support

    Simplify remote assistance Remotely access employee devices for troubleshooting, regardless of their location*. Control the device screen directly, take screen captures or recordings, and even transfer files.

    *Requires network connectivity

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    Log collection

    Gather in-depth logs with ease Collect detailed device logs for issue analysis, including debug and TCPdump logs. Quickly troubleshoot issues with a detailed summary of the device’s information, all on a single page.

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  • Empower - Supercharge your workforce with tailored capabilities

    Maximizing worker productivity is critical. We can tailor Samsung Galaxy devices to fit your workers’ needs.

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    Kiosk mode

    Transform devices into dedicated work tools

    Lock devices to a specific business app so employees can use them without distraction. Use our Kiosk Wizard to easily build your own kiosk without added development costs.

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    Hardware Key remapping

    Customize the user experience for your business needs Remap hardware keys on your devices to perform an app function, or to launch frequently-used features. Create your own intuitive interface for quicker workflows, or lock things down.

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    Barcode Scanning

    Turn smartphones into barcode scanners

    Transform your frontline workers’ mobile devices into powerful barcode scanners, eliminating the need for dedicated devices—boost both mobility and productivity.

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    Sign-in Automation for Shared Device

    Simplify device sharing in the field

    Let frontline workers pick up any shared device and make it their own, with simple sign-in automation using biometrics. Secure device-to-device (D2D) syncing also saves valuable time and costs.

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